PERSONAL CARE
A fully trained and experienced care team member offers discreet personal care
As a family run team of dedicated carers, we have a fully trained and experienced workforce who will provide you with personalised home care.
Everyone in our team have been thoroughly vetted and references checked. They are trained, fully qualified, competent, skilled and experienced to fully support you at home.
The same carer will continue to provide you with one-to-one personalised care and support in the comfort of your own home.
Give Us A Call To Arrange Your Support Today 020 3489 7099
We ask you to tell us what matters to you. Because it is your care, we partner with you to create your personalised care plan and assign a dedicated care team member who will see to it that your personal needs, wishes and preferences are met and exceeded. What matters to you matters to us.
Once we start supporting you, you will continue to be in control of all choices and decisions that are made about your life. You are an equal partner in your care. When your needs change, your care plan will be updated and adjusted to accommodate your changing needs.
Your personalised care may include:
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Hair, nail and foot care
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Getting into and out of bed and helping to move positions in bed
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Toileting and continence support
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Medication management
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Daily hygiene: brushing and flossing teeth, bathing and showering, regular hand washing
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Getting dressed and undressed
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Engaging in hobbies
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Regular exercise
PERSONALISED CARE THAT MEETS YOUR UNIQUE NEEDS:
A three cord strand is not easily broken
Care is personal. Everyone is different. At The Three Cord Care, our personalised care focuses on what matters to you: your goals, circumstances, preferences and wishes. We know that you are the best person to decide and plan the care and support you need. We work with you to discover your strengths and abilities and encourage you to make your own decisions. It is a holistic approach that takes into consideration your physical, emotional, spiritual, intellectual, social and mental wellbeing and addresses all aspects of your health. Personalised care means that you have a voice to be heard and responded to, enabling you to live the life you want to live based on what matters to you.
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You are in control of the choices and decisions that you make. By respecting your views, choices and decisions, treating you with kindness and compassion, we help to promote your dignity.
Our personalised care approach includes connecting you with care in your local community and an ongoing process of reviewing, assessing, planning and adjusting to your individual needs and reviews.
What would you like us to help you with? 020 3489 7099
TAKING THE TIME TO KNOW YOU
To deliver personalised care, your dedicated caregiver will take the time to get to know you. They will ask you about your likes and dislikes, what you like to be called, how you take your tea/coffee, what your hobbies are and how you like to pass your time, and more. By doing this, your caregiver will build a relationship with you enabling you to feel relaxed and comfortable in your home.
NEED HELP WITH YOUR SHOPPING?
Our care professionals are on hand to assist you with shopping online, at the local supermarket or a nearby corner shop. As a family run care provider, we base the quality of our services on the ethos that: What matters to you matters to us. We make sure that you receive high quality care and support in all we do.
We uphold the traditional values of honesty, integrity, dignity and community. We demonstrate that we care in the way we work. As a local care provider you will see us everyday and we will respond to your every need.
PERSONALISED CARE THAT MEETS YOUR UNIQUE NEEDS
A three cord strand is not easily broken
Experienced and trained personal carer
Personalised support plan
Employment Support
Benefit Support
FULLY REGULATED BY
THE CARE QUALITY
COMMISSION (CQC)
For those who are new to health and social care, you may not be aware of regulation and the work of the Care Quality Commission.
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Created by the Health and Social Care Act (HSC Act) 2008, the CQC ensures that health and social care services provided to people are safe, effective, compassionate, of high-quality, and encourages care services to improve.
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Our personal care services are fully monitored, inspected and regulated by the independent regulator of health and adult social care in England, the Care Quality Commission (CQC).
WHY IS REGULATION IMPORTANT?
The inspection and regulation of health and social care services in England, ensure that the health and social care provided is safe, effective, compassionate and of high quality. The regulator works to:
Protect vulnerable individuals, drive improvements in healthcare services
Build public trust in the health and social care system by upholding standards of safety and quality
Promote transparency and accountability
Influence policy development in the health and social care sector
What does regulation mean?
It means that the regulator ensures that we meet the requirements of regulations of the Health and Social Care Act 2008, 2014 and the Care Act 2014, including the fundamental standards of care
How does regulation affect your care?
The external regulatory body monitors health and adult social care in England and makes sure that services provided to people are safe, effective, compassionate, and of high quality.
How does the membership of the Homecare Association improve your care?
Being a member of the Homecare Association, we agree to provide high-quality, sustainable homecare and to promote the independence, preferences, dignity and privacy of our service users, their families and carers.
We also work towards the association’s Code of Practice for homecare providers.
WHAT ARE THE BENEFITS OF REGULATION IN HEALTHCARE?
Accountability and Transparency
Regulations promote accountability and transparency in the care and support provided to individuals, fostering a culture of openness and trust.
Health and social care providers are required to adhere to the minimal fundamental standards of care and undergo regular inspections. This ensures that they are held accountable for their actions, driving continuous improvement, innovation and learning.
Quality and Consistency
Regulations ensure the safety, quality and consistency of care and support provided to individuals.
Establishing clear standards and expectations, organisations must work toward them. The Regulator (CQC) will inspect to ensure that standards and expectations are being followed, and ratings are awarded and published accordingly.
Public Protection
Regulations set standards for health and safety practices, minimising the risk of harm, injury and neglect to people receiving care and support.
Establishing clear standards and expectations, organisations must work toward them. The Regulator (CQC) will inspect to ensure that standards and expectations are being followed, and ratings are awarded and published accordingly.
Legal Compliance
To ensure that rules and guidelines set out by legislation, regulations and standards established for the health and social care sector are being followed.
Person-Centred Practice
“People will get more control over their own health, and more personalised care when they need it” (The NHS Long Term Plan).
Person-centred practice begins with the understanding that each person is an expert in their own life. It ensures that care and support are not provided to “fix” the service user. A benefit of regulation is the practice of an approach where an individual actively participates in the design and delivery of their own care. It is their life.
Improved Outcomes
Regulations play a crucial role in improving service user outcomes by establishing standards which ensure the delivery of safe, effective and person-centred care.
Establishing clear standards and expectations, organisations must work toward them. The Regulator (CQC) will inspect to ensure that standards and expectations are being followed, and ratings are awarded and published accordingly.